Objective

To develop the need for people to maintain a positive face and feel approved of by those who are listening to them, thereby lubricating social interactions in a very flexible way.

Module I : (6 Hours)

• Art of small talk
• Meaning- Need
• Importance of talk
• Steps in conversation
• Easy ways to develop small talk

Module II : (7Hours)

• Small talk in business
• Making small talk
• Mistakes in talk
• Tips to master the art of small talk
• Initiating a talk
• Sustaining a talk
• Ending a talk

Module III : (8Hours)

• Verbal Communication
• Non -Verbal Communication
• Kinesis
• Proxemics
• Para Language
• Channels
• Barriers
• Effective talking

Module IV : (9Hours)

• Speaking
• Fluency in speaking
• Participating in Small talks
• Making short formal talks
• Describing people
• places-events and things
• Group discussion talks

Suggested Readings

• Holmes, J. & Fillary, R. (2000) "Handling Small Talk at Work: challenges for workers with intellectual disabilities", International Journal of Disability 47,3.
• Chriss Wright : Handbook of Practical Communication Skills, Jaico Publishing House.
• Communication: Making Connections (7th Edition) William J Seller, Addison Wesley
• Study Speaking: A Course in Spoken English For Academic Purposes. Anderson, Kenneth, Joan, New Delhi: OUP, 2008
• Marilyn Anderson, Pramod K Nayar and Madhucchandra Sen. Critical Thinking, Academic Writing and Presentation Skills. Pearson Education and Mahatma Gandhi University.